We offer a full 100% satisfaction guarantee! You may return your purchases for a complete refund (minus the shipping) within 45 days of shipping. Please let us know what could have made your purchase a better experience for you.

We normally ship within 1 to 3 business days of receiving your order, however exceptions do occur. If we anticipate any delays in shipping our product to you, we will notify you by email.

Our standard shipping rates are $4.50 Canadian by Regular Post and $ 12.00 Express Post within Canada and $ 6.50 and $ 20.00 respectively for USA.  In an effort to keep your postage costs to a minimum, we do not offer Express Post service outside of Canada and the USA. . If you need your order shipped faster, please send us an email at stantait@theangelpendant.com and we will provide you with a quote.  Please be aware that shipments leaving Canada and entering an another country may be subject to that countries customs duty which is at the purchasers expense.  Please note that birthstones and custom orders may take longer to process prior to shipping and we will send you an email informing you of the expected date of delivery.